UNITE HERE Local 11 represents the hospitality workers in many of the iconic hotels in LA, Orange County, and Phoenix, Arizona. We represent the housekeepers, cooks, dishwashers, servers, bartenders, and front desk agents that make your stay at these hotels so memorable. Be sure to always stay in a union hotel. And when you leave, don’t forget to tip your housekeeper!
More Perfect Union – Brenda Mendoza Profile
96% VOTED TO AUTHORIZE A STRIKE
The strike authorization vote comes after more than a month of failed negotiations with our hotel employers. Our key demands are an immediate $5 an hour wage increase to keep pace with the soaring cost of housing; affordable family healthcare; a pension that will enable workers to retire with security; and safe and humane workloads.
SoCal Hotel Workers Authorize Largest Industry Wide Strike in U.S History, 96% YES
Los Angeles, CA: The region’s largest hospitality union, UNITE HERE Local 11, representing over 32,000 room attendants, cooks, dishwashers, front desk agents, servers and food service workers, voted to authorize a strike today.
UNITE HERE Local 11 could call for a strike at dozens of hotels with more than 15,000 workers as early as July 4th weekend. This would be the largest hotel worker strike in modern US industry.
During the pandemic, hotels received $15 billion in federal bailouts and cut jobs and guest services such as daily room cleaning. In 2023, Hotel profits in Los Angeles and Orange County exceeded pre-pandemic levels, yet hospitality workers continue to struggle to afford a place to live in the cities where they work.
Top on the list of concerns for hotel workers is the rising cost of housing. In a UNITE HERE Local 11 survey, 53% of workers said that they either have moved in the past 5 years or will move in the near future because of soaring housing costs.
The strike authorization vote comes after more than a month of failed negotiations with hotel employers–including Hyatt, Hilton, Highgate, Accor, IHG, and Marriott. The union’s key demands are an immediate $5 an hour wage increase to keep pace with the soaring cost of housing; affordable family healthcare; a pension that will enable workers to retire with security, and a safe and humane workload. Negotiations began on April 20 but the hotel industry has yet to respond with any wage proposals.
“I voted yes to strike because I commute two hours from my home in Apple Valley to downtown Los Angeles. I deserve to make enough money to live near where I work.” said Brenda Mendoza, a uniform attendant at the JW Marriott LA Live.
“I am ready to strike for our affordable health insurance, because my chronic illness will not wait.” said Lupe Pitones, Front Office PBX, Westin Bonaventure Hotel.
“Hotel workers who work in the booming Los Angeles’ tourism industry must be able to live in Los Angeles,” said Kurt Petersen, Co-President of UNITE HERE Local 11. “The industry shamelessly exploited the pandemic and is now reaping greater profits than ever before. Yet workers cannot afford to pay the rent. This 96% vote to authorize a strike sends a clear message to the industry that workers have reached their limit and are prepared to strike to secure a living wage.”
Southern California will be the first city in modern history to host back-to-back the FIFA World Cup in 2026 and the Olympics in 2028. In recent decades, these mega sports events have left local governments indebted for years and have permanently displaced millions of poor residents. UNITE HERE Local 11 is calling on the industry and political leadership to use the events to transform tourism jobs into family sustaining jobs and solve the housing crisis.
L.A. hotels depend on low-wage workers. Thousands have just OK’d a possible strike
VOTE YES FOR THE STRIKE
On June 8, 2023 thousands of Local 11 members will vote to authorize a strike for better wages, affordable housing, a better pension, healthcare, and fair workloads. Sí se puede!
City investigating Hollywood restaurants for allegedly keeping service fees, stiffing workers
Tourism Workers Rising Coalition to Partner with LA City Council to Raise Wage to $25 In Effort to Ensure Angelenos are Healthy and Housed
Los Angeles, CA – Tourism workers, the unions representing them – SEIU United Service Workers West and UNITE HERE Local 11 – and LA City Councilmember Curren Price are leading efforts to raise wages to be commensurate with a world-class tourism economy and world-class city. The proposed ordinance introduced by Price on April 12 would raise the wage for tourism workers to $25 an hour in 2023 with plans to increase their pay to $30 by 2028.
“The living wage movement is a social justice movement where here in Los Angeles nearly 9 out 10 tourism workers are people of color,” said Councilmember Price, describing the urgent need for the new measure. “It’s appalling to think that while the tourism industry has its future growth secured, the workers that keep this major economic engine functioning, safe and profitable are fighting to keep a roof over their heads. I’m honored to lead this fight at City Hall and continue to work with the Tourism Workers Rising campaign so that no workers are left behind.”
Los Angeles is assuring future growth for the industry as it gears up to host global events like the 2026 World Cup and the 2028 Olympics. Meanwhile, wages aren’t enough to keep tourism workers housed, as Los Angeles grapples with an unprecedented housing crisis.
“LA’s tourism industry thrives on the hard work of its employees. But right now, minimum wage workers must work over 100 hours a week just to afford an apartment in LA,” Councilwoman Katy Yaroslavsky co-presented the ordinance. “It’s time to raise the wage and make sure that the people who make Los Angeles a world-class destination can actually afford to live here.”
Over 100 tourism workers and coalition partners joined Councilmember Price for a press conference before he introduced the motion to the Council.
“My rent is going up to $1,400, and I care for my adult son with schizophrenia. I’m worried because I don’t want to end up on the street like so many others in the city,” said Graciela Gomez, member of UNITE HERE Local 11 and housekeeper at the Four Points Sheraton LAX for 23 years
Many of the working people who are the foundation of L.A.’s tourism economy, working in L.A. hotels and at LAX, are struggling to survive on the city’s current living wage, facing housing and food insecurity, or are forced to work two jobs.
“A $25 minimum wage would mean we do not have to live paycheck to paycheck. We would be able to afford reliable transportation to and from work and pay our utility bills in full instead of little by little,” said Gary Duplessis, cook at Flying Food Group for six years.
“Hospitality workers who make the beds, cook the food, wash the dishes, and cater to the millions of guests that travel to Los Angeles will also be the ones who make FIFA in 2026 and the Olympics in 2028 successful. Yet, while we prepare to host the events that will showcase our city, we cannot forget about workers like Graciela, Gary, and all tourism workers across the city who deserve to make an Olympic wage to stay healthy and housed.” said Kurt Petersen, co-president of UNITE HERE Local 11.
“The status quo at LAX is broken. The aviation industry receives billions in taxpayer dollars – including $54 billion of pandemic relief to big airlines and billions more in public funding for airports,” said SEIU United Service Workers West President David Huerta. “LAX is set to receive billions in investments to prepare for the World Cup and the Olympics. While corporate CEOs and airline executives are reporting record revenues, yet the very workers – mostly Black, Brown, and immigrant workers– who make their profits possible can’t afford to pay rent, pay for healthcare, and are forced to work two or more jobs to make ends meet. The City of LA can and must do better. We’re excited to launch the Tourism Workers Rising campaign to improve the working conditions at LAX so that all airport workers and their families have access to affordable healthcare and wages that allow them to thrive.”
“I struggle because it’s not easy working at LAX. Not only do I deal with health issues, my son does as well. In order to make ends meet and pay my rent, I work side jobs and I’m a cosmetologist in addition to working at LAX. All of that means sacrificing time with my son. LAX continues to grow, make money and receive billions of dollars in investments but workers struggle. When airlines received billions of dollars in bailouts, workers like me got a bailout in the form of hand sanitizer and a mask. We’re fed up, and we’re standing together to say it’s time to raise the living wage. It’s time for workers to matter,” said Jovan Houston, SEIU USWW Executive Board member and LAX customer service agent.
“As airport workers, we are exposed to threats on a daily basis – threats to our health, to our safety. We put our lives at risk every day in order to make LAX work. Yet, it has become increasingly harder for workers to make the rent, pay utilities or even buy basic necessities because our salaries remain stagnant. For decades, airlines have abused their influence to manipulate the system and prevent the progress workers need. Now, with the support of city councilmembers, we can fight for workers and raise the living wage,” said Oscar Antonio, SEIU USWW Executive Board member and LAX security officer.
Former Loews Hotel staff to be re-hired by Regent
L.A. Hotel Workers Fight an Uphill Battle to Live Where They Work
THE RENT IN LA IS TOO! DAMN! HIGH!
Over a thousand room attendants, cooks and servers with tools of their trade–beds, bell carts, mops–marched in downtown LA today asking the hotel executives attending the American Lodging Investment Summit, “the largest hotel investment conference in the world,” to step up and help solve the region’s housing crisis.
Responsible Hotels Ordinance
Spread the Word
Only 23 to 34 percent of Paycheck Protection Program dollars went directly to workers who would otherwise have lost jobs, according to an analysis by the National Bureau of Economic Research. See also “PPP In Name Only.”