UNITE HERE local 11 represents hospitality workers in five major airports in Southern California and Arizona. We represent servers, baristas, cooks, bartenders and other concession and retail workers at LAX, Phoenix Sky Harbor Airport, John Wayne Airport, Long Beach Airport, and the Ontario Airport.
Our members work for HMS Host, SSP, Hudson News, Areas, Paradies, to name a few. We also represent airline catering workers who work for Sky Chefs and Flying Food Group.
CAPITAL & MAIN: LA City Council Advances Motion for $25 Minimum Wage for Hospitality Workers
FOX 11: LA tourism workers to receive increase in minimum wage
LA TIMES: L.A. City Council backs $30 minimum wage for hotel and LAX workers in 2028
PRESS RELEASE: Los Angeles City Council Votes for Historic Olympic Wage
Ordinance will increase wage for LAX & hotel workers to $30/hour by 2028, increase access to quality healthcare
Los Angeles: After dozens of tourism workers fasted for three days outside City Hall, the Los Angeles City council voted to move forward the Olympic Wage for tourism workers that would bring the wage to $30 an hour by the time the Olympics come to Los Angeles in 2028 and ensure workers have access to quality health coverage. The fasting workers are members of SEIU-United Service Workers West and Unite HERE Local 11 who work at LAX and some of LA’s major hotels.
“As a single mother of three who commutes over two hours from Bakersfield to work at LAX’s airline catering company LSG Sky Chef’s, it makes me happy to see this finally move forward . With the $20 I make it’s not nearly enough to help me live in Los Angeles. I am proud that city leaders are taking concrete steps to help better the lives of thousands of working families like mine ahead of the Olympics and Paralympics.”said Lorena Mendez, member of UNITE HERE Local 11 and faster.
“I have been fighting for this update to the Living Wage Ordinance for over 600 days because workers like me who are predominantly Black, brown, and immigrants and make LAX run deserve better. We deserve to be paid a wage we can live on. We deserve access to quality healthcare, so I can treat the COPD I developed from working at and living near LAX. I deserve access to the care my son needs to treat his asthma. Today’s City Council vote is a step in the right direction, demonstrating that when workers fight, workers win,” said Jovan Houston, LAX customer service agent, SEIU-USWW executive board member, and faster.
Kurt Petersen, co-president of UNITE HERE Local 11, said “Hotel and airport workers, the backbone of our thriving tourism industry, have made history. Through their strikes, marches, and even fasting, they won the nation’s highest minimum wage and the first-ever Olympic and Paralympic Wage. This is a critical first step to ensure that mega-events like the Olympics improve the lives of working Angelenos by providing affordable housing and good jobs, rather than simply enriching tourism CEO’s.”
“LAX workers have been fighting for the dignified wages and healthcare benefits that reflect the value of the essential work they do daily to anchor the transportation and tourism industries and will provide as our city prepares to host mega events like the World Cup and Olympics,” said David Huerta, President of SEIU-USWW. “LAX workers — predominantly Black, brown, and immigrant — took on the airlines and corporate special interests and even when faced with years of setbacks, they never gave up. Now, the LA City Council, thanks largely to the leadership of Councilmembers Soto-Martinez and Price and Council President Dawson has taken the righteous step to move the modernization of the Living Wage Ordinance forward, demonstrating that when LA responds to the needs of its workers, it can be a beacon of hope and live up to its name as the City of Angels.”
“Today’s vote is continuing the noble legacy of uplifting working families as the city gets ready to host the World Cup and the Olympics,” said Jessica Durrim Director at LAANE.
The vote marks a significant move forward after tourism workers first presented this ordinance in April 2023. The policy now goes to the City Attorney to draft and come back to the full council for a final vote. Tourism workers in Long Beach, another Olympics and Paralympics host city, are similarly advocating for an Olympic wage.
LA DAILY NEWS: Unions will hold a three-day hunger strike outside of Los Angeles City Hall
LA TIMES: She’s 80, washing dishes, and fighting for a better deal for younger workers
DAILY BREEZE: Workers at LAX and LA Grand Hotel launch strikes over wages, staffing
DAILY BULLETIN: Retail workers walk off the job at Ontario International Airport
PHOENIX NEW TIMES: Cockroaches, rats and meager wages fuel strike at Sky Harbor
STRIKE ALERT: Hundreds of Food and Beverage Workers at Sky Harbor Airport Walk Out Over Contract Dispute
Phoenix, AZ – Hundreds of food and beverage workers employed by SSP America at Sky Harbor Airport walk out on strike. Cashiers, cooks, bartenders, servers, dishwashers, and baristas from well-known airport eateries, such as Matt’s Big Breakfast, Pita Jungle, Dunkin’ Donuts, and Four Peaks Brewing Co., are on strike for better wages and benefits and plan to hold picket lines at the terminals.
SSP America is contracted by the City of Phoenix to operate food and beverage concessions at the city-owned airport. The contractor employs over 400 workers in both terminals, both pre-and post-security.
Workers’ collective bargaining agreement with SSP America expired on May 31st. Despite the union’s proposals during negotiations, the company has not made significant movement on much-needed wage increases, health insurance contributions, and working conditions.
Last month, SSP America was also the subject of two complaints with the Arizona Division of Occupational Safety and Health (ADOSH) reporting what appeared to be rats at Dunkin’ Donuts and cockroaches at Matt’s Big Breakfast and Pei Wei. Per their lease contract with the City of Phoenix, SSP America is responsible for exterminating and preventing the presence of rodents and other vermin within the premises.
In addition, workers filed multiple federal labor charges against SSP America alleging unlawful disciplinary actions, unilateral changes, and unlawful surveillance.
Workers, represented by UNITE HERE Local 11, voted overwhelmingly to authorize a strike based on the company’s alleged unfair labor practices and inadequate contract offers on September 1st.